Cambridge OCR Level 1/2 Cambridge National in Health & Social Care (R032)
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R032: Principles of Care in Health & Social Care Settings
Topic Area 1: The rights of service users in health and social care settings
Care settings (1.1), Rights (1.2) and Benefits (1.3)
Topic Area 2: Person-centred values
Benefits (2.2) and effects (2.3) of person-centred values
Person‑centred values (2.1)
Topic Area 3: Effective communication in health and social care settings
Verbal (3.1), non‑verbal (3.2) and effective communication (3.5)
Active listening (3.3), special methods (3.4) and effective communication (3.5)
Topic Area 4: Protecting service users and service providers in H&SC settings
Safeguarding (4.1)
Infection prevention (4.2)
Safety procedures and measures (4.3)
How security measures protect service users and staff (4.4)
Disclaimer: you and your teacher are responsible for ensuring that you are covering the right information and to the right depth. We also recommend that you use an up-to-date copy of the specification from your examination board's website.