GCSE (9-1) AQA Business
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3.1 Business in the real world
3.1 Business in the real world
3.1.1 - The purpose and nature of business
3.1.2 - Business ownership
3.1.3 - Setting business aims and objectives
3.1.4 - Stakeholders
3.1.5 - Business location
3.1.6 - Business planning
3.1.7 - Expanding a business
3.2 Influences on business
3.2 Influences on business
3.2.1 - Technology
3.2.2 - Ethical and environmental considerations
3.2.3 - The economic climate on businesses
3.2.4 - Globalisation
3.2.5 - Legislation
3.2.6 - Competitive environment
3.3 Business operations
3.3 Business operations
3.3.1 - Production processes
3.3.2 - The role of procurement
3.3.3 - The concept of quality
3.3.4 - Good customer service
3.4 Human resources
3.4 Human resources
3.4.1 - Organisational structures
3.4.2 - Recruitment and selection of employees
3.4.3 - Motivating employees
3.4.4 - Training
3.5 Marketing
3.5 Marketing
3.5.1 - Identifying and understanding customers
3.5.2 - Segmentation
3.5.3 - The purpose and methods of market research
3.5.4 - The elements of the marketing mix
3.6 Finance
3.6 Finance
3.6.1 - Sources of finance
3.6.2 - Cash flow
3.6.4 - Analysing the financial performance of a business
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