This test is run by .
Note that your final mark will not be saved in the system.
Note that your final mark will not be saved in the system.
4.4 Consumer law MatchUp
Target Level
4-5
Running Total
0
0%
Attempt
1 of 3
Click on a top box, then click on its match below. Or, drag a top box and drop it onto the correct match. Match all pairs before clicking ‘Check’.
One chance to repair the product or replace it
Consumer Protection Act 1987
A business that adds their name, trademark or logo to a product
Within 30 days
The seller
Goods
Consumer Rights Act 2015
Delivery, returns, replacement and repairs
Poor reputation
Services
This protects consumers from poor business behaviour
What must be described accurately and fit for purpose?
What should be provided within a reasonable time frame and for a reasonable price?
How quickly should delivery take place?
Failing to follow consumer law will affect the business in this way
A product is not satisfactory but has been owned for over 30 days. What must the consumer agree to?
Who is responsible for goods until the consumer receives them?
This law relates to the safety of products
The Consumer Rights Act 2015 includes this
What does the Consumer Protection Act 1987 consider a producer to be?