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Note that your final mark will not be saved in the system.
Note that your final mark will not be saved in the system.
4.2 Quality of goods and services MatchUp
Target Level
4-5
Running Total
0
0%
Attempt
1 of 3
Click on a top box, then click on its match below. Or, drag a top box and drop it onto the correct match. Match all pairs before clicking ‘Check’.
Business reputation
Quality assurance
The standard expected
Ethical sourcing of raw materials
Quality control
Training staff, and the time taken to inspect the products
Being able to charge a higher price due to a very good reputation
Excellent after-sales service
Repeat purchases
Do it right first time
This method of ensuring quality involves using inspectors in the production area
This method of ensuring quality involves every member of the production workforce
More customers require this as well as good quality
Definition of quality
Keeping quality to the standard chosen can have costs, which might include these
Benefits of maintaining the chosen quality standard
Maintaining quality standards and keeping costs down might be summed up by this statement
This may be damaged if poor-quality goods are offered for sale
A reputation for good, consistent quality can result in this
An ongoing focus on quality may be shown by this