A2 Responsibilities of people GapFill

Care settings have to produce  websitespoliciessignsbooks to guide staff and to ensure service users are aware of the care and standards they are entitled to. These information documents tell care workers how to deal with a particular situation in their own  workplacehomesholidaysfamilies. Each service has its own policies, which include areas such as staff training, confidentiality, equal opportunities, data handling and safeguarding. Policies can promote good practice because they  monitorguidestopcare staff so that they know how to handle situations. They ensure that everyone is working to the  comparesamecontrastdifferent standards, leading to consistency of care. In simple terms, they ensure staff know their responsibilities and what is expected of them and how to conduct themselves at work.

Policies are important for service users because they provide a sense of  speedsensiblesafetyfamily and security. They could develop trust between service users and service providers when information is provided in a clear and accessible way. Policies can provide a system of redress when things go wrong and can be used as a basis for   studiesreductionscomplaintsimmunity.

 An examTrainingA procedureA package is a list of steps for a care worker to follow to complete a particular task in a certain way. For example, a care assistant will follow   a procedurean examtraininga package when they are required to complete a manual handling task. This set of steps will be written so that, when followed correctly, the service user and the care assistant are kept safe and the service users dignity is maintained. Almost every policy that a service provider has in place will be supported by one or more procedures.