E2 Impact on organisations GapFill

Nowadays, most if not all businesses use computerised systems because they can increase the  employabilitycoststaffefficiency of a business. Staff productivity increases, tasks and messages are easily distributed, and complex data analysis is simple.

In an office, you can expect a  networkedvery oldobsoletestandalone desktop or laptop computer on most desks, and they are most likely to be running a  insecureCLIriskymodern operating system such as Windows 10 or MacOS. Running modern software means that there are fewer  internalsecuritymodernaccidental risks. Most staff joining the company should be reasonably  unfamilarunreliablenonchalantfamiliar using mainstream operating systems and standard office packages, meaning that they don’t need much  efficiencywarningtimetraining, and because businesses often use the same software, sharing files is easier.

Modern hardware and technologies have improved the  timesizecostperformance of computer systems – fast Internet and LANs, and fast processors have reduced waiting and load times – which increases productivity and reduces  obsolescenceusefrustrationwellbeing from the users. Large, cheap displays mean that computers have become easier to use, while ergonomic and technologies such as text-to-speech, screen readers and alternative input have made computers more  difficultaccessibleefficienttedious. A well designed system with a rapid support and maintenance contract or onsite personnel means that the system has a high level of  learningavailabilityteachingdowntime.

New computer systems can be  cheaprapidtrainedexpensive to install, but can quickly pay for themselves in increased efficiency and can operate for many years. However, eventually the system will need upgrading or  rebootingreinstallingcommissioningreplacing – which can be a challenging task, requiring a lot of careful planning and even so, might not go smoothly, resulting in  downtimeroutingphonecallsefficiency when the system is not working or undergoing maintenance. Initially, staff productivity may drop as they need to be trained in how to use a new system. But staff may also have  managerongoingsafetyinitial training over months or years as they develop new skills and work on more complex tasks. When a user reports and error with their system or device, a technician may take control of the computer through a VOIP call using remote control, or  technologyremote desktopVPNpersonal support service.