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Note that your final mark will not be saved in the system.
B2 Issues that affect access to services Categorise
Target Level
Pass
Running Total
0
0%
Attempt
1 of 3
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Specific needs
Individual preferences
Financial
Geographical
Social & cultural
Carol's car has broken down and she has no way to get her physiotherapy appointment.
Dental charges have recently increased for hygiene visits.
Fred, the hospital porter, teases some of the patients with learning disabilities.
No staff available from the service user's culture.
The nearest specialist service for children with autism is over 50 miles away.
Narrow doorways to rooms in a residential care home.
A service user's own belief that they can't be helped.
A patient requests a home visit from her local GP but these are unavailable to the covid pandemic.
The cost of parking at a local hospital has increased so some family members have reduced the amount of visits they make to see their relatives.
Cannot afford the cost of public transport to attend appointments.
Signs not available in braille
Care assistants avoid talking to Jenny who is blind because they are worried to use the word 'seeing' in conversation.
Kaya does not understand how to request a needs assessment for her elderly father.
Voice indicators not working on hospital lifts.
Leaflets not available in large font.
The time for service users to pray or worship has been reduced due to staff shortages.
A patient avoids making a GP appointment because they are embarrassed about talking about their personal problems.
The trains are often delayed, which means that some patients arrive late for their appointments.
Steps at the entrance to the day centre.
The opening times of the day centre has been reduced due to a cut in funding.
Emily is scared of visiting the dentist so cancels her check-up appointment.